They now have over 70 certified load control agents at their European hub versus just over 150 at their head office in Cape Town.
This marks a significant milestone, fuelling their Serbian hub's exceptional growth since its inception in 2019.
"We are extremely proud of our coaching and safety culture which thrives on the constant support and knowledge-sharing of our expert coaches and team leads. Our safety-first approach encourages open communication; you can reach out for guidance anytime, ensuring seamless flight handling even in the most challenging situations," said Jelena Komlenac, HR Business Partner, Belgrade.
"Load control is intricate, especially for newcomers, and requires in-depth knowledge and expertise in complex operations. Our dedicated trainers transform individuals from diverse backgrounds into highly skilled agents. Hats off to our incredible, knowledgeable, and supportive coaches propelling Belgrade's remarkable expansion!"
