Using Cargo iQ’s standardised processes and performance metrics, PACTL aims to deliver improved service reliability, enhanced tracking capabilities and optimised supply chain management to its stakeholders.
Based at Shanghai Pudong International Airport, PACTL serves more than 70 airlines and over 300 freight forwarders, handling over two million tons of cargo in 2024.
Its facilities are designed to handle a wide range of products including perishables, pharmaceuticals and e-commerce.
Marie Seco-Köppen, Executive Director of Cargo iQ said: “By joining Cargo iQ, PACTL is demonstrating its commitment to operational excellence and customer satisfaction; it can use the performance management standards across the airlines they serve and regulate their own performance through transparent metrics.”
Carsten Hernig, Deputy General Manager VP Sales & Marketing and Production at PACTL added: “As a neutral cargo terminal operator, we are proud to align with international standards that promote measurable quality and accountability. This membership not only strengthens our service commitment to our customers and partners but also empowers us to contribute more actively to shaping a smarter and more connected airfreight future.”
