The Dubai-based ground handler integrated the Cargo iQ principles into its existing Quality Management framework with the aim of reporting three quarters of shipments globally.
Its OneCargo digitalisation initiative enables ground handling data to be collected from all global stations within one system.
Stations in Dubai, London, Amsterdam and Singapore are using data collection to feed into the quality management framework.
Marie Seco-Köppen, Executive Director of Cargo iQ, said: “dnata’s commitment to its quality journey is reflected in both the Certification Roadmap meetings with the Cargo iQ team, as well as its determination in driving the project for harmonising their ground handling data globally.”
Guillaume Crozier, Senior Vice President – UAE Cargo & Global Cargo Strategy at dnata, added: “Achieving excellence in air cargo requires not only compliance and rigorous data management, but also a commitment to community performance, supply chain visibility and safeguarding product integrity at every step. dnata supports the Cargo iQ framework and will continue to invest in technology and innovation, aiding real time capability to support our customers, and delivering on our promises.”