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Swissport agrees telematics deal

Tech Talk
Swissport International has signed a five-year agreement with Honeywell to deploy the latter's GoDirect Ground Handling service across its entire global operation.

The Honeywell solution, created in partnership with global telematics company Pinnacle, enables users to connect ramp support services used for airport-based ground transportation vehicles, giving ground handlers and airlines real-time insight into vehicle use and maintenance requirements.

Honeywell’s GoDirect Ground Handling solution will enable Swissport to connect the ramps it uses at airports, which will unlock efficiencies and provide real-time insight into the activity of ground-based equipment used at airports. This includes vehicles undertaking aircraft loading and unloading, baggage sorting and passenger or crew transportation. Following a successful proof-of-concept demonstration at five of its ground handling stations earlier this year, Swissport evaluated the benefits of the GoDirect Ground Handling solution and recognised an estimated 13% reduction in repair and maintenance costs, a better understanding of driver behaviours and identification of the most commonly driven pathways at airports.

Using a combination of connectivity and telematics, the connected ramp allows ground-based vehicles at airports to transmit data that can be fed into Honeywell’s GoDirect Ground Handling software. This gives ground handlers the ability to collate the resulting data, which is then measured through an operator-friendly interface. This data collection allows users to monitor vehicle use and alter or improve services to achieve faster turnaround times, more intuitive maintenance processes and better use of fuel. This can lead to a reduction in operational costs and improvement in services for airlines and airports.



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