IAG Cargo has just announced the launch of its new emergency shipment service, Critical. The premium service, which will actually roll out on October 3, will provide the airfreight market with an emergency product that will ensure critical shipments are both intensely monitored and are guaranteed to fly.
Critical will become IAG Cargo’s first major non-off loadable product, providing shipments with an absolute guarantee to fly on the service booked. The product is bespoke to the emergency shipment market, exclusively designed for time urgent shipments which often have significant cost implications if they don’t arrive on time.
Several businesses have already signed up to the carrier’s new product, ranging from aerospace to the high tech sector. These, as well as many other industries, have complex global footprints that cannot afford to incur delays or standstill. On the rare occasion that a key drill bit fails offshore in Nigeria, or a Boeing 777-200 engine requires an emergency spare part in Brazil, Critical will be available to guarantee that a new drill from Stavanger in Norway or a new fan blade from the UK is dispatched and delivered on time. This will allow global industries to minimise downtime costs and continue operations.
Separately, IAG Cargo has revealed that it is about to build a new premium freight facility at its London Heathrow Hub. The new building will be twice the size of IAG Cargo’s existing Premia facility and has been designed around the modern demands of premium airfreight. It will boast a larger dedicated Constant Climate Quality Centre for pharmaceuticals, together with new delivery and collection doors and an advanced warehouse management system that will prioritise freight. The facility is designed to support the future demands of international premium trade. Set to become operational in 2018, it will operate alongside IAG Cargo’s existing Premia complex.
