The investments, made across the globe, included the acquisitions of Gold Medal Travel and Stella Travel Services, new halal kitchens, an enhanced cargo infrastructure in the UK and a continued capital flow in the company's operations in Dubai.
Dnata passed several milestones last year, but at the same time faced unprecedented challenges. From instability in Iraq, security threats in Pakistan, airport runway upgrades in Dubai and increased economic pressures around the globe, the handler has had to respond quickly, and review its operations to deliver high quality services.
"We faced several challenges and though our teams were tested, we have kept our focus to deliver to our customers," commented Gary Chapman, President, dnata. "There will always be short term challenges for which we have to be agile in our response, but at all times we never lose sight of the things that really matter in our business – our customers and our people.
"In 2014, dnata continued to strengthen its business footprint, adding capacity and new complementary competencies which will pay dividends for both dnata and our customers," he added. "We remain committed to innovation and efficiency, while never compromising on safety and operational excellence. This is something our 250 airline customers have come to expect from us, and we will continue to deliver."
