It is a significant milestone in Damarel's partnership with dnata, and is a testament to the success of its initiatives in other regions.
dnata Brazil operates in nearly 30 stations and handles over 200,000 turns per year. This makes the deployment of FiNDnet Enterprise in Brazil a huge undertaking, and one that will have a huge and positive impact on their handling services.
FiNDnet Enterprise is a comprehensive ground handling software suite that provides ground handlers with a single platform for managing all aspects of their operations. It helps to improve operational efficiency and performance, increase visibility and control, enhance customer service, and reduce costs.
John Boult, Managing Director, Damarel, said: "We are delighted to be working with dnata Brazil to drive its digital transformation journey with FiNDnet Enterprise. Brazil is a key market for Damarel, and we are confident that FiNDnet Enterprise will help dnata Brazil to continue to deliver a world-class ground handling service to its customers."
Phil McGrane, CEO, dnata Brazil, said: "We are in the early stages of our collaboration with Damarel, and will be in a better position to share the project at the end of 2024. However, it is already making a change and saving the planet in terms of paper at the bases where it has been installed."
4 major ways how FiNDnet Enterprise helps reduce overheads and maximize the value of contracts:
- Comprehensive turn management: FiNDnet Enterprise provides a single platform for managing all aspects of the ground handling process, from planning and scheduling to execution and reporting. This helps to streamline operations and improve efficiency.
- SLA-driven operations: FiNDnet Enterprise helps dnata Brazil to meet its service level agreements (SLAs) by providing real-time visibility into all aspects of its operations. This allows dnata Brazil to identify and address potential problems early on, ensuring that its customers receive the best possible service.
- Mobile service recording: FiNDnet Enterprise's mobile app allows dnata Brazil employees to record service data in real time. This eliminates the need for manual data entry, which saves time and reduces the risk of errors.
- Automated billing: FiNDnet Enterprise automates the billing process, which saves time and ensures that dnata Brazil is paid accurately and on time.
