Brussels Airlines has introduced a new passenger service system. To make its departure control and adjacent applications accessible from the respective Common Use Terminal Equipment (CUTE) systems at each airport in its network, the Belgian airline is using cFront/LAGUNA, supplied by Lufthansa Systems. This software enables airlines to make shared use of airport IT infrastructures and means that different airlines can use the same hardware to access their own servers for passenger and flight handling. The cFront/LAGUNA adapter software helps standardise the different versions of the CUTE systems.
For many years, Lufthansa Systems has offered airlines comprehensive CUTE services; these have ranged from setting up the applications to carrying out updates and maintenance. Here, the cFront/LAGUNA application was modified to meet the specific needs of the Lufthansa Group. Software is based on the CUTE solution known as cGroup, which accesses an airline’s IT systems in a smooth, standardised way and supports all leading CUTE platforms, as well as the new standards for Common Use Passenger Processing Systems. Brussels Airlines isn't alone in adopting this technology, though, since other airlines in the Lufthansa Group are also using cFront/LAGUNA. In this way different airlines within the Group can benefit from a shared check-in system, if necessary. Moreover, users can access the system remotely with a Web app. Finally, cFront/LAGUNA also offers monitoring functions that provide an overview of the status at all CUTE and CUPPS airports and enables the responsible management team to intervene quickly in the event of a disruption.
