FIRST 25 modernises ground handling, baggage handling and aircraft turnarounds with infrastructure, compliance and security features, performance improvements, multilingual support and simpler integration with other aviation software.
All of Zafire’s solutions offer a modern API framework, enabling seamless third-party integration and data sharing.
Andrew O’Connor, Head of Product Management at Zafire, said: “These updates improve user experience, staff efficiency, operational sustainability and regulatory compliance – with both improved and entirely new functionality, including simpler integration with other aviation software.”
FIRST load has been updated to optimise aircraft loading with baggage system integration, offering baggage count and ULD information to flow into the loading process to eliminate human error.
It adds AAA industry-standard checklists and enhanced dangerous goods handling.
Customisable workflows are supported, seamlessly integrating with commonly used weight and balance systems.
The FIRST ramp aircraft turnaround solution streamlines ramp operations with the enhancement of added automated and manual resource planning, notifying users of their next tasks in real-time.
The job progress ensures smooth coordination among ground crews, airlines and airport systems, reducing delays and increasing efficiency.
Additionally, FIRST ramp now supports IATA SIS-compliant invoicing.
Updates to the FIRST bag Baggage Reconciliation System introduces new ULD management functions.
FIRST bag also supports enhanced integration with FIRST load for better handling of special loads such as wheelchairs or dangerous goods.
New FIRST 25 customers also have access to Zafire ACADEMY, which offers training courses and FAQs, and industry networking features.
Charlie MacFarlane, Head of Marketing and Engagement, said: “Zafire ACADEMY is more than a training resource. It’s a community that brings people together to share knowledge, solve challenges and achieve more.”
