
The new system will integrate multiple video surveillance points, including wearables, to provide greater visibility of on-ground activities. Digitalisation will replace manual processes for the tracking of security activities before a flight, aircraft surveillance and flight tracking with real-time data.
This is hoped to ensure greater compliance and higher safety standards, while the increased surveillance will enable security personnel to respond rapidly when necessary.
Denis Marie, Executive Vice President, Special Projects at SATS said: “Our trained security personnel are precious resources; by digitalising our surveillance and tracking processes we can achieve greater visibility of activities on the ground which enables us to be more responsive and proactive without deploying more officers on site. This way, we can lift the standard of security services we offer to our customers, even as the supply of qualified personnel is constrained.”

The initiatives also take into consideration the safety of SATS‘ security personnel in the workplace. For example, when the Body Worn Camera (left) is tilted at a certain angle, it is assumed that the officer is down and this will trigger an alarm and activate live streaming in the control room.