Over the past five years, this facility has efficiently managed weight and balance documentation for 374,500 flights, representing 60% of Qatar Airways’ global departures and boasting an 99.99% OTP rate, with the remaining 40% being managed by the Qatar Aviation Services CLC facility in Doha.
Operating 24/7, the CLC offers weight and balance services for all aircraft types, including popular wide and narrow body passenger and specialized cargo aircraft. Its prime responsibility is to ensure every departure is safe and on time, while adhering to strict safety principles and quality policies.
Maciej Jukowski, Head of Load Control & CLC Operations, commented: “Today we celebrate the 5th anniversary of our New Delhi Centralised Load Control office operations. The unit was established to minimize the risk of operational disruptions to airlines' global network and the success of the initiative was proven during the last five years, allowing QAS to provide undisturbed services to our customers. This achievement was only possible thanks to our incredible team of dedicated professionals who work tirelessly round the clock in order for us to be able to provide our customer airlines with the best services and redefine ground handling excellence.”
Since its establishment in 2018, the New Delhi facility earned the prestigious IATA Safety Audit for Ground Operations (ISAGO) certification within just two years of its inception, further underscoring QAS's commitment to the highest industry standards and operational efficiency.
Looking ahead, QAS is set to expand its global footprint with the upcoming inauguration of its third CLC facility in Manila, marking a significant step in its growth ambitions.
