The airline was awarded the accreditation following a comprehensive audit that was carried out by IATA-approved auditors from April 24 until May 1. Areas covered by the audit included organisation and management, load control, passenger and baggage handling and aircraft handling and loading.
During the audit, the headquarters and stations of Muscat International airport and Salalah airport were assessed on over 300 ground operations standards and recommended practices.
Eng Abdulaziz Saud al Raisi, acting CEO of Oman Air, said: “We are very pleased to have been awarded the ISAGO registration by IATA and it is especially rewarding to know that we are the first company in Oman to have achieved this important accolade.
“We always strive to follow the best practice and this registration demonstrates that our committed ground handling team is achieving this across the board. I would like to take this opportunity to congratulate the team and thank them for their hard work.”
The award of ISAGO, an internationally-recognised ground handling audit programme, confirms that Oman Air’s ground operations meet a globally-recognised standard of safety and practice.
