The contract commenced on January 1 2020 and sees Menzies manage the airline’s ramp handling and de-icing requirements for 21 turns per day at Heathrow – American’s largest hub outside the US.
The new contract follows Menzies’ recent renewal with the Lufthansa Group, announced in October 2019. Combined, the AA and Lufthansa contracts represent Menzies Aviation’s largest contracts at London Heathrow.
Cesar Marchese, American Airlines Senior Manager of Customer Services & Operations - London Heathrow, said: “Menzies has been an invaluable part of our team and has contributed directly to the impressive performance and safety standards we’ve seen through these years. I am delighted with the renewal of the partnership. It will allow us to continue our family-like relationship and also to invest in facilities and infrastructure, providing a solid base for our continuous improvement and growth at Heathrow.”
John Henderson, Menzies Aviation SVP UK and Ireland, added: “We have enjoyed a long-standing relationship with American Airlines, with our partnership at London Heathrow dating back to 2015. This contract is a testament to the hard work and diligence of our teams on the ground, and I’m delighted to see the relationship continue for a further five years.”
