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Joseph Davis leads customer experience at Mercury GSE

Mercury GSE has appointed Joseph Davis to the newly-created position of Vice President of Customer Experience.

In this new role, Davis will be responsible for leading customer-centric initiatives designed to enhance Mercury GSE’s service model, drive account growth and further elevate customer experience.

This will include deepening relationships with passenger and cargo airlines, MRO providers and ground handling operators.

Bob Travis, President of Mercury GSE said: “At Mercury GSE, our customers come first—and the relationship we have with each client is what drives our success. With Joe’s experience and vision, we’re taking a big step forward in ensuring that every interaction with Mercury reflects the best our industry has to offer.”

Davis joins from Oshkosh AeroTech where he most recently served as Senior Sales Account Manager.

Commenting on his new role, Davis said: “As the industry evolves, Mercury’s commitment to preventative maintenance, 24/7 support, and tailored leasing solutions makes this an exciting time to drive customer growth and retention.”


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