The company handled 3.9 million flights in 2023, up from 3.3 million in 2022, and passenger numbers increased 15.3% from 186 million in 2022 to 232 million in 2023.
Cargo was down from 4.8 million tons in 2022 to 4.7 million in 2023 at a time when global cargo volumes fell sharply from their pre-pandemic highs.
After the challenges of ramping up services in 2022, President and CEO Warwick Brady says Swissport was able to deliver the reliable ground services airlines expect.
He said: “As the global market leader – present at more airports than any other ground handler – we were able to swiftly rebuild our teams to some 60,000 people globally, who now again provide airlines with the operating environment and services required for them to confidently and safely expand their flight schedules.”
Brady says expectations for 2024 are high with Swissport making investments in product and service innovations and in operational excellence, leveraging the potential of digital innovation and AI supported solutions.
He said: “As the sector leader we also invest in a more environmentally friendly operation, making our contribution to protecting the planet. As one key commitment here, Swissport will further increase the share of electrically powered vehicles in its fleet to at least 55% by 2032. Longer term, we are committed to reaching net-zero carbon emissions by latest 2050.”
Operational safety improved in 2023 with the lost-time injury frequency rate (LTIFR) of 1.05 events per 100,000 hours worked, an 11.8% improvement over 2022 and 34% better than 2019.