SITA’s BagManager will provide the airports with real-time information on the status of passengers’ baggage, significantly reducing the chances of baggage mishandling.
This follows the implementation of SITA’s BagManager at Kolkata and Chennai airports in 2015 and is in line with the AAI’s vision of rolling out standard airport infrastructure across all their airports to drive greater efficiency across the airport network. The implementation of SITA’s baggage solution will also help AAI’s customer airlines progress towards complying with IATA's Resolution 753, by tracking bags across key points in the journey.
The 15 airports involved are Trivandrum, Calicut, Mangalore, Tirupati, Chennai, Madurai, Kolkatta, Goa, Lucknow, Jaipur, Amritsar, Leh, Chandigarh, Trichy and Ahmedabad.
As part of the expanded agreement, the AAI will also deploy SITA's Airport Management Solution to two further airports, namely Goa and Lucknow, taking the total number of Indian airports using this technolgy to 12. SITA Airport Management Solution is a suite of integrated software applications designed to support and enhance airport operations from landside to airside, from landing to take-off. With SITA's Airport Management Solution, airports will have access to real-time data to better anticipate, plan and control their operations.
