The $21m facility, which has been co-funded by the Civil Aviation Authority of Singapore, sets out to enhance Changi’s eCommerce mail sorting capability and thereby support the growing eCommerce market. This 6,000 square metre facility also features innovations that will improve productivity and enable airport workers to acquire new skills.
By deploying state-of-the-art technology, SATS has multiplied mailbag processing capacity by more than three times and has streamlined the mail sortation process to deliver a quicker turnaround for international eCommerce mail. Processing time is now reduced by 50% and at the same time, automation has provided opportunity for employee upskilling.
Currently, SATS is the only ground handler in the region to operate such an automated airside facility.
