This move follows the successful roll-out of the 20/20 Flight information Display System at the airport last year and is intended to provide a strong foundation for optimising operational efficiency across the entire airport.
With 20/20 RMS, Queenstown airport can now plan, in real time, the allocation of their fixed resources, including gates, stands and vehicles, against flight schedules, which will simplify the management of disruptions or changes to schedules.
Queenstown airport is one of Australasia’s fastest growing airports and currently experiences strong summer and winter traffic peaks, which are set to increase further this winter season, with the introduction of evening flights as of May 23. Air New Zealand is now operating a partial evening schedule between Auckland and Queenstown, to become a full schedule on July 3.
Queenstown airport’s General Manager of Operations Mike Clay commented, “20/20 RMS is now providing us with real-time decision-making on where our resources are needed. However, we are most excited about the ability the system gives our teams to respond much quicker to unplanned events. Bad weather can often create challenges with our operations planning. 20/20 RMS will automate much of the time consuming, manual re-allocation of resource that occurs when schedules are affected. This will help us reduce flight delays and improve the overall passenger experience.”
Gentrack’s General Manager for Airport 20/20 Nigel Farley said,“We are delighted Queenstown airport chose to extend our already close relationship, with the deployment of 20/20 RMS. A key aspect of this project was ensuring the airport’s business priorities are embedded in the decision making process. Not only will the optimal resources be automatically allocated against the flight schedule for advanced planning, Queenstown Airport can now make quicker and better decisions on the day of flight operations.”
