The first phase of this partnership is the implementation of ICRON’s Ground Handling Services Optimisation Solution, which will enable the airline to boost on-time performance, operational efficiency and profitability, customer satisfaction, and service-level excellence from touchdown to take-off.
The deployment of ICRON’s Ground Handling Services Optimisation Solution is also the first step in Pegasus’ broader vision to become a fully digital airline.
“We are thrilled to announce our partnership with ICRON to digitalise and optimise our planning, decision making, and operations. The implementation of ICRON’s Ground Handling Services Optimisation Solution marks a major milestone for us as a company in our digitalisation journey. Our ultimate enterprise-wide goal is to become a fully digital airline that is able to digitalise, innovate, integrate, and improve every aspect of our operations – and we will work together with ICRON to realise this goal,” commented Barış Fındık, Chief Information Officer of Pegasus Airlines.
“In order to remain profitable as a low-cost carrier – to deliver service-level excellence for customers at a lower cost than our competitors – we need to optimise our operations. ICRON will be instrumental in helping us to achieve this,” he added.
“We look forward to partnering with ICRON to optimise our ground handling services. Ultimately, ICRON will serve as a single, unified platform through which we can optimise all our ground operations processes. This will enable us to ensure a seamless and satisfying experience for our customers, overcome our operational challenges, and achieve the highest levels of efficiency and profitability for our shareholders,” said Boğaç Uğurluteğin, Senior Vice President of Pegasus Airlines.
