MACH, which Menzies Aviation developed with Wipro, has a cloud-based architecture for accessibility from anywhere, anytime and on any device for real-time insights and data.
It operates from a single source of truth and integrates with other systems to simplify and standardise all processes.
Data accuracy is improved as all electronic information is populated automatically across the system.
Since its launch in 2023, MACH has been rolled out to major locations including Auckland Airport, Dallas Fort Worth International Airport and OR Tambo International Airport.
Over 600 Menzies employees have been trained to use MACH and it will be used by more than 3,000 users.
In 2024, MACH was deployed at 24 airports and another 13 airports are on track to go live in the coming months.
Rory Fidler, SVP Cargo Technology at Menzies Aviation, said: “We are very excited to confirm the second phase of the MACH roll-out, which will see the system implemented at an additional 28 locations across the world. The first phase of the programme will be completed over the coming months, which is testament to the successful offering, and sharing the multiple benefits of this pioneering and cutting-edge system to our airline customers across our global network.”
Omkar Nisal, UKI Managing Director at Wipro, added: “Through real-time data integration, Menzies is now able to have better visibility into the supply chain, allowing them to identify and resolve issues promptly, thus ensuring timely deliveries and customer satisfaction. We are committed to continually raising the bar on our work for Menzies and bringing these leading technology solutions to the broader cargo industry.”
