Amadeus’ passenger management and retailing solutions are now set to power the airline group’s digital and retail transformation, while enabling innovation and business resilience. Through this agreement, Lufthansa, Austrian Airlines, Brussels Airlines, Swiss International Air Lines and Air Dolomiti will continue to rely on the Altéa Passenger Service System, Amadeus’ airline IT system, to manage reservation, inventory, ticketing and disruption management at the airport and departure control so that they can get their passengers to their destinations as smoothly as possible.
A key element of this renewed partnership is that the Lufthansa Group now has a single contract, so that airlines can pick and choose from a menu of solutions those that best fit their needs. The new contract provides more agility to all airlines within the group, allowing them to easily implement new capabilities, as and when they wish.
Importantly, for the Lufthansa Group brand, this new long-term agreement will also facilitate the integration of airlines with the group, to ensure a consistent and high quality passenger experience for all travellers, no matter with which airline they fly.
