LACHS specialises in complex and standard cargo, managing more than 200,000 tons of cargo at its facilities at Liege airport each year. Scheduling collections and deliveries used to be a time-consuming, manual process, largely based on phone calls. Lacking visibility together with unpredictable deliveries and pick-ups resulted in peaks and idle times for the ground handler, long waiting times for its customers and regular congestion of the cargo zone.
By connecting LACHS with its customers, Nallian’s app will enable the handler to take a co-ordinated approach to a traditionally manual and fragmented process. Automatic matching of slot supply and demand, together with information exchange, will allow the ground handler to avoid peaks and idle times and eliminate waiting times for its customers. This also enables LACHS to better plan resource allocation. Meanwhile, the app connects all stakeholders, enabling LACHS to make time slots available according to its capacity and enabling freight forwarders and trucking companies to book slots according to their needs.
Says Yossi Shoukroun, CEO at LACHS: “We have reviewed several solutions and Nallian’s Slot Booking application has convinced us by its user friendliness and wide range of parameterisation options.We are highly specialised in complex cargo handling, such as perishables, pharma, animals etc., so being able to specify which times slots we make available for which type of cargo and facility is of great added value to us. We are convinced that the application will allow us to make better use of our existing capacity and deliver our customer a better service.”
CEO of Nallian, Jean Verheyen, commented on the Nallian for Air Cargo Suite, of which the Slot Booking app is an integral part, saying it was designed to cope with real-world situations, and has already “proven its worth” at other airports.
