The solution seamlessly integrates air and land options, and provides a unique end-to-end experience for the carrier’s customers. The airline is also able to offer capacity to its business partners by allowing them to match shipment requests from shippers with available JAL flights.
The solution enables JAL to use a suite of APIs that connect its new domestic service to Cargospot, the airline’s cargo management system, developed and operated by CHAMP. The API integration allows for instant end-to-end quotation for customers by matching and combining various air-to-air and land transportation options. The APIs also allow partners to offer multiple services, including checking for flight availability and managing bookings, thereby significantly raising the carrier’s third-party distribution capability.
The API Gateway solution was implemented remotely by CHAMP in just under eight weeks, going live in December 2020.
