According to statistics, annually, more than 4bn bags are carried by airlines globally. Fewer than 0.43% actually do not arrive at their destination. The industry as a whole is looking to improve on this statistic, and has signed up to Resolution 753.
By June 2018, airlines will be able to track a bag when it is accepted at the airport, loaded on to the aircraft, transferred to the arrival system or put into the transfer system for carriage by another airline. Airlines should also be able to share this tracking information with interline carriers, as needed.
"Arriving without a bag is a very frustrating experience for our customers. Over the last decade we have reduced mishandled baggage by 54% with improved processes. The next step is to realise the full benefits of baggage tracking to further improve performance. In the rare cases when a bag does not arrive with the passenger, there will be much more information available to facilitate a quicker reunion," states Andrew Price, IATA’s Global Head of Baggage.
