From February 2019, DHL will take over responsibility for customer service and logistics operations including passenger arrival and bag-drop, baggage sortation, boarding gate marshalling, aircraft loading and unloading, as well as management of other service providers across the two airports.
DHL will be responsible for managing the ground handling for approximately 700 flights per week from Bristol and 500 from Manchester – a total of 1,200 flights.
easyJet is currently the second largest airline at Manchester Airport, carrying 19.5m passengers since operations began, and largest airline operating out of Bristol airport.
Alberto Santamarta, Head of Ground Ops UK and Europe at easyJet says: “We’re delighted with how the DHL partnership has developed at London Gatwick. The team has implemented valuable changes that have enhanced the experience for our customers and improved our punctuality.”
Martin Willmor, Managing Director, UK&I, DHL Supply Chain, added: “Bristol and Manchester airports are strategically key for easyJet so we recognise the importance of working in partnership to optimise performance. We’re looking forward to onboarding our new colleagues and implementing changes to enhance operations and the travel experience for easyJet customers.”
