In the first six months of this year alone, more than 20 airlines have chosen the solution. SITA BagJourney is one of the key technologies that is now helping the industry meet ATA Resolution 753 requirements aimed at tracking every stage of every bag’s journey.
To meet the conditions of Resolution 753, airlines must be able to monitor every item of baggage at four key points in the journey: at check-in, loading on to the aircraft, at transfer and arrival. The biggest challenge airlines and airports face is that of scanning at the point of transfer and on arrival.
With a growing number of customers, SITA’s baggage management technology is firmly establishing itself within the sector. Currently, SITA’s BagJourney customers are handling hundreds of millions of bags each year and these airlines are enjoying as much as a 30% reduction in the rates of mishandling.
Peter Drummond, Director, Baggage Solutions, SITA, commented: “IATA’s resolution has brought a sharp focus on the potential for further improvements in baggage management. We at SITA have taken up the challenge and are helping airlines and airports quickly and effectively meet the new tracking requirements. Working with our industry partners, we have developed new economical infrastructure enhancements for BagJourney."
