The new IT system will facilitate the annual flow of 18m passengers through Cancun airport, travelling with some 84 carriers. AirportConnect Open, SITA's passenger management platform, supports common-use passenger processing systems (CUPPS) and common-use self-service (CUSS) kiosks. In addition, it allows airlines from around the world to share check-in areas, kiosks and boarding areas, facilitating their operations in Cancun considerably. As well as this, new SITA self-service gates will soon be in operation at security check points.
Owing to Cancun's status as a major holiday destination, the fast turnaround times and space optimisation that the SITA platform enables are vital for the airport to cope with seasonal spikes and weekend peaks in passenger traffic, which can reach 800,000 travellers in the high season.
ASUR CEO, Adolfo Castro Rivas, said: "We face increasing passenger numbers each year and it is vital that we have the most efficient, reliable and future-proofed technology so that we manage that growth. For more than a decade, SITA has worked closely with us to ensure that airlines and passengers have a great experience here. As we grow we are confident that SITA will help us deliver their vision of the airport of the future and ensure that visitors to Cancun enjoy a smart, intelligent and connected airport."
