This initiative enhances operational efficiency, reduces trip turnaround times, and promotes sustainability through a paperless process for order scheduling and pick-up, reinforcing AGI's commitment to ESG principles.
Since launching the Skip the Front Counter initiative, AGI has decreased wait time and front counter processing time for truck drivers by an average of 18 minutes.
The initiative is rolling out across the AGI Network and reflects their proactive approach to adopting new technologies and practices that benefit customers, employees, and the environment.
“Launching the Skip the Front Counter initiative at LAX marks a major milestone in our mission to improve operational efficiency and sustainability,” said Tim Harvey, General Manager of AGI. “This initiative not only speeds up and enhances the reliability of our services but also demonstrates our dedication to reducing our carbon footprint and embracing eco-friendly practices.”
“We’re thrilled to partner with CargoSprint on this innovative solution for our LAX facility,” said Gerald Kolasch, Chief Operating Officer of AGI. Our goal is to continuously elevate the customer experience at our facilities with user-friendly and efficient applications, while at the same time maintaining a high standard of environmental best practices.”
