WFS trains new leaders at Leadership Academy

Worldwide Flight Services (WFS) has launched a Leadership Academy in North America to train the next generation of leaders.

The course, created in collaboration with Abilene Christian University (ABU), aims to develop operational management skills, create a pathway for growth by equipping participants with the skills for bigger responsibilities.

The first 28 participants, who are a mix of existing team members and new recruits, are part of a 15-week leadership training programme in the first two host cities of Dallas Fort Worth and Los Angeles.

They will complete the custom-made curriculum including a seven-week core academic programme and seven weeks of on-the-job training in the two cities, which will include modules with online coursework.

Senior WFS leaders from functional areas of the business will be invited as guests lecturers for presentations in class or virtually.

Functional areas include operational aspects like cargo, express, ground, and safety and security.

Corporate aspects include continuous improvement, finance, human capital and project management.

Guest speakers from key WFS customers will be invited to share their experience to give course participants a broader appreciation of the air cargo industry.

The course consists of 19 modules including managing and leading, organisational culture, social awareness and empathy, coaching and feedback, goals, resilience and well-being, and self-leadership.

Mike Simpson, CEO Americas of WFS, said: “This is about being purposeful with leadership development and ensuring our senior and middle managers across North America are equipped to support our people and customers, taking full advantage of opportunities, and effectively managing challenges when they arise. We are investing in our emerging leaders because we believe effective leadership creates a work environment where people want to stay with WFS and grow with us.”

When the programme is completed, certification of participants will include a Manager-on-Duty Leadership Academy Credly Badge and up to nine hours of college credit in leadership, management and communication.

Dr Brenda McAdoo, Executive Director of Executive Education and Professional Advancement at ABU, said: “By providing custom-built academic credit-bearing courses focused on essential management principles, decision-making, leadership, ethics, and emotional intelligence, we are equipping WFS managers with the tools they need to succeed in today's dynamic business environment and become standout leaders in the organisation. Together, we are shaping the future of leadership and professional development, driving positive change within WFS and beyond.”

The Leadership Academy will become an annual WFS training programme with fresh recruits and employees from across North America.

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