
The initial programme covers three core logistical components within a mission that physically touches passengers and crew. These are FBO ground services, inflight catering and ground transportation.
“As the only mission management company that also operates and controls our own global divisions in FBO ground services, inflight catering and ground transportation, we have an intimate and unique understanding of what COVID-19 best practices should be followed by our third-party providers within each of these domains,” explained Greg Evans, Chairman, Universal. “Universal and our preferred providers have a shared responsibility to do everything in our power keep our staff and mutual customers safe from potential exposure to COVID-19, so we felt that implementing this programme of standards was an important measure to take.”
Standards for the programme are based on COVID-19 health and safety practices outlined by the CDC, FDA, IATA and WHO, and they are similar to what has been implemented within Universal’s own global divisions, namely Universal Aviation, Air Culinaire Worldwide and Universal-Drivania Chauffeurs.