The contract covers a period of six years with the option for a further extension, making it the most extensive service agreement that SPPAL has ever signed.
At Dubai International, the service contract just signed covers the baggage handling systems at Terminals 1, 2 and 3, as well as the material handling system at the Dubai Flower Centre. In addition, Siemens will operate and maintain the recently extended baggage handling system at the new Dubai World Central.
The offering includes end-to-end baggage handling system operation, all aspects of troubleshooting, a continuous improvement process, and predictive and preventive maintenance. Siemens will also provide extensive spare parts management.
“More and more airports are switching from traditional service methods to more modern models,” said Michael Reichle, CEO of Siemens Postal, Parcel & Airport Logistics. “We support customers by providing condition-based and predictive maintenance, for example, or – as is the case in Dubai – by providing KPI-based solutions and innovative digital analytics applications. By doing so, further improvement in system availability as well as cost and resource efficiency is achieved.”
Its local presence in the Middle East makes SPPAL the ideal partner for the service project. Siemens’ track record of success around the globe includes long-term operation and maintenance contracts with almost 40 airports.
