KLM Royal Dutch Airlines is offering passengers who visit Amsterdam in September a handy gadget: the KLM Care Tag.
The smart audio luggage tag automatically provides visitors with location-based verbal tips on how to traverse the city. The specially designed location-aware audio luggage tag consists of an offline GPS module and a speaker. When a user is walking or cycling through the city, it offers the right tip at the right location at the right time. All over Amsterdam, KLM has plotted the voice of their crew at spots where people may benefit from some extra assistance. All a visitor has to do is simply attach the programmed tag to his or her luggage or clothes.
The innovation begs the question of whether it might have further application within the terminal or even airside amongst employees.
