In the new role, Wardle will be responsible for delivering the airline’s digitisation programme which will allow customers to interact in innovative ways, enable greater partnership integration and drive simplification throughout the business.
Wardle joined the team on September 24 and is based at Virgin Atlantic’s VHQ near London Gatwick airport.
Wardle (left) has held a number of digital roles at Virgin Atlantic over the last 5 years, most recently as Chief Product Owner across all passenger-facing digital channels.
With over 15 years of experience in marketing and e-commerce, she previously held senior roles with companies in the travel and luxury hotel marketing sectors.
Dominic Kennedy, Managing Director of Virgin Atlantic Cargo, said: “Suzy is joining us at a very exciting time for our growing cargo business. As we continue to give our customers more choice than ever before, our priorities are focused on being easier to do business with, embracing digitisation using new technologies, and leveraging our partnerships to drive benefits for our customers."
