Hactl thus becomes the first handler in Hong Kong to achieve this certification. Through IGOM, IATA is promoting the adoption of a single industry ground operations manual, with the aim of replacing the vast array of separate manuals and standards currently in use throughout airlines, ground handlers and airports around the world.
IGOM’s long term goal is that of establishing a global standardisation of policies and procedures, a uniform minimum level of safety and a standard set of policies and procedures for use in ISAGO.
Commented Hactl’s Manager - Quality Assurance, Benny Siu: “It's an honour for Hactl to be named as the first IGOM-certified handler in Hong Kong. This is an extension of our ISAGO compliance, for which we have consistently obtained flawless audit results. We believe Hactl’s IGOM certification is further evidence of its pioneering of new standards in Hong Kong and throughout the industry, and that it’s yet another important differentiator for us.”
