At least, this is according to surveys recently conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider.
Of the 375 respondents, 65% said that they present a printed boarding pass instead of a QSR code or other electronic documentation via phone or other mobile device. At 37%, men were slightly more likely than women (35%) to use a mobile. Some noted that they bring both printed copies of the boarding pass in addition to their phone because "you never know when computers are going to be down or the technology won't work."
"Going paperless may be a goal for many, but these results show travellers still want a paper boarding pass to show, just to be safe," commented John McCarthy, President, GO Airport Express. "Phones die, batteries wear out and computers crash, and no-one wants to be left behind due to document issues."
