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Deutsche Post-DHL admits defeat over troublesome IT system

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Deutsche Post-DHL announced this month that its problematic IT system, New Forwarding Environment, will be completely scrapped, with an expected write-down of €345m in the company's first nine months of 2015.

The €750m project was initially started with the intention of modernising the world's largest forwarding operation and making an impact in the logistics IT market. Now, however, DHL has said that it will consider external software providers to upgrade its forwarding IT system. DP-DHL has warned its investors that the write-down will adversely affect their 2015 profits, with this year's earnings expected to be a minimum of €2.4bn– down from its original estimate of €3.05bn – before interest and tax.

"The group recognised the need to weigh potential alternatives and will implement a step-by-step replacement and upgrade of its IT set-up," said a DP-DHL spokesperson. "This could rely on a flexible IT architecture, potentially enhancing and converging existing systems and also incorporating advanced off-the-shelf solutions that have been commercially proven within the freight forwarding sector."


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