British Airways' long-haul flight planning systems went down overnight on Monday, causing countless flight delays and cancellations. It affected multiple US and Caribbean flights bound to Gatwick and Heathrow.
At least nine long-haul flights to Heathrow were reportedly cancelled on Monday evening and Tuesday morning.
The UK's flagship airline apologised to customers for the disruption caused but said the IT system was now resolved. They also assured it was not a safety issue and did not affect any flights that had already departed.
A BA spokesman said: "Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, which resulted in delays to our schedule. We're sorry for the disruption caused to our customers' travel plans."
Among the high-profile customers affected was Elizabeth Hurley who was stranded at Antigua Airport and shared her frustration on Twitter saying: "Stranded at Antigua airport with no food or water, taxis or hotels offered yet," adding later that she was still stranded, and took aim at British Airways describing their service as "pretty dodgy".
